ARXAKA clear record.
A useful next step.
Resolve gives a supplier and customer one place to work through a business invoice disagreement. It starts with the facts each party supplies.
What works today
- Create a case with up to 30 work items, one currency and supporting excerpts or HTTPS links.
- Save up to 25 private cases in a signed-in account.
- Create a review link that expires in seven days. A new link replaces the previous one; access can be revoked.
- The customer signs in separately, responds to each item and proposes a date for accepted items.
- Record receipts after checking your own bank, then export or print the case.
What the numbers mean
| Amount | Meaning |
|---|---|
| Invoice total | The supplier’s stated amounts. Arxak does not verify entitlement. |
| Customer accepted | Items accepted in the latest customer response. This is not cash received. |
| Disputed | Items the customer explicitly disputes. Requests for information remain pending. |
| Receipt reported | A supplier entry with a date and reference. No bank connection independently verifies it. |
Identity and shared access
A review link grants anyone holding it access to the case and its evidence references. The customer must use a different signed-in account from the supplier to respond. The first customer respondent’s account is bound to that case; their business role and authority are self-declared. This is not corporate identity verification or a certified electronic signature.
A stable record
Saved work items cannot be overwritten. To correct the original claim, make a new case and revoke the old invitation. Each case supports 10 customer responses, 20 receipt entries and 100 activity events. Export before deleting a finished case.
Current boundaries
Resolve does not send invitations or reminders automatically, call customers, initiate payments, read linked documents, decide legal entitlement or provide debt collection representation. There is no OCR, accounting sync, bank verification or multi-user company administration in this release.
What comes next
Planned work includes verified business identities, approved accounting connections, delivery-record import and payment reconciliation. These are roadmap items, not current capabilities.
Explore the working example ↗